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TERMS AND CONDITIONS

 
ABOUT METAVARSITY
MetaVarsity is a college of metaphysical study, which develops, markets and delivers classroom-based learning, distance learning and products related to the field of metaphysics.

This website is owned and managed by MetaVarsity (Pty) Ltd, which is a company registered and operational in South Africa (2010/009484/07) and is also registered for VAT (Value Added Tax) (VAT No. 4170218533). Karen Barensché and Belinda Doveston are the directors of this company.

This website is governed by the laws of South Africa and MetaVarsity chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Suite 208 Rheede Centre, Rheede Street, Gardens, South Africa, 8001.

 
ORDERING AND SHIPPING
The shipping fee for delivery within South Africa is included in the cost of all courses and products. International shipping fees are calculated when your order is processed. You will receive an e-mail within 24 hours of your purchase confirming that MetaVarsity has received your order and is processing it. If you have not received this confirmation e-mail within 48 hours of your purchase, please contact MetaVarsity.

Subject to availability and receipt of payment, all items in stock are delivered to your nearest Post Office within 10 working days (within South Africa), or within 21 days for international deliveries. You will be required to sign for your parcel at the Post Office.
 
PAYMENT AND PRIVACY
Payment may be made via Visa or MasterCard credit cards. Credit card transactions will be acquired for MetaVarsity by PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate use SSL3 and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. Client details will be stored by MetaVarsity separately from card details, which are entered by the client on PayGate's secure site. For more detail on PayGate refer to www.paygate.co.za.

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is ZAR (South African Rand).

MetaVarsity shall take all reasonable steps to protect the personal information of users. For the purposes of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

The PAIA may be downloaded from:
www.polity.org.za/html/govdocs/legislation/2000/act2.pdf
 
RETURNS AND REFUNDS
MetaVarsity is unable to exchange items that are not damaged, defective or incorrect. However, if:

a) You have received the incorrect product;
b) Any part of the product is broken or damaged when you receive your package; or
c) Something is missing from your course pack

Please contact MetaVarsity by email within 14 days of receiving the product to make the necessary arrangements to replace the incorrect/damaged/missing item.

You then need to return the original incorrect or damaged item to us within 14 days of your e-mail to MetaVarsity. If you do not return the original item by the end of the 14 day period, MetaVarsity reserves the right to charge an amount equal to the price of your original item to the payment card you used for the order.

The provision of goods and services by MetaVarsity is subject to availability. In cases of unavailability, MetaVarsity will refund the client in full within 30 days. Cancellation of orders by you, the client, will attract a 5% administration fee.
 
GENERAL
MetaVarsity takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, client service and support, dispute resolution and delivery of goods.

MetaVarsity may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Copyright © Karen Barensché and Belinda Doveston, 2010 . All products, content and data on this website are the property of MetaVarsity and may not be used without written permission from MetaVarsity.
 
SUPPORT CONTACT DETAILS
E-mail: customerservices@metavarsity.com
Tel: +27 21 426 4538
Fax: +27 21 426 4538
Address: Suite 208 Rheede Centre, Rheede Street, Gardens, South Africa, 8001.

See also: Course Rules and Learner Agreement